If you choose CZdirect, you can rely on the excellent service and benefits of CZ. But there are also a few key differences. For example, CZdirect doesn’t offer a refund policy, while CZ does. With a refund policy, reimbursement of healthcare under the general insurance policy is not subject to whether or not your healthcare provider has a contract with the health insurer for your treatment. Take a look at the differences and find out what’s right for you (in Dutch).

CZdirect is online health insurance. This means that you will be managing most of it yourself online. That’s what makes this insurance cheaper. CZdirect and CZ also have slightly different additional insurance packages. At CZdirect, additional insurance packages start from as little as €2 per month. And you still get the good service and advantages of CZ.

CZdirect will let you manage a lot of things yourself online on the 'Mijn CZ' platform. Whether you need to change something or check how much you’ll get reimbursed, you do it all online. Submitting a claim is really fast with the ';CZ app'. And you can also arrange your healthcare online. Use the 'App de verpleegkundige' app if you have questions about your health or order your medication from an online pharmacy. That said, you don’t have to do everything online. You can, of course, also go to your local pharmacy. If you have any questions, call, chat with, or text our Customer Services. We’d be happy to help you.

For children up to 18 years old, it costs nothing. They are insured for free. Your child will receive the same insurance as one of the parents.

From the age of 18, your child will have to pay a premium. He or she can then also choose their own package. Your child can also remain insured with you if he or she is studying or still living at home.